Privacy Policy

This Privacy Policy sets out the manner in which tdfurnituregroup.com and/or its subsidiaries and/or affiliates (hereinafter referred to as the “Company” or “We”) collect, use, disclose and process your personal data when you access or use our Website, sub-domains, any other Websites, applications, media platforms and services operated by our Company. “Users” or “You”, (hereinafter referred to both registered and non-registered users) are strongly recommended to the contents of this Privacy Policy to understand how we capture and use your data. By using our Website, you consent to the practices stated in this Privacy Policy and you agree that this Privacy Policy may be updated, revised or amended from time to time as the Company deems necessary without prior notification.

Purpose of Collection of Personal Data

We may request Users to provide personal data information in order for the Users to enjoy the services and benefits offered on our Website. Although you have the choice not to provide the information or data requested, the Company will not be able to render certain services available only for registered Users. The Company’s purpose for information and data on the Website include but not limited to the following:

  • for the smooth execution of our daily operation in the services we provide to our Users to verify and identify Users who have obtained services provided on our Website such as reviews, ratings, materials, messages, views or comments or other relevant information
  • for customer service assistance such as complaints, inquiries, issues with orders, feedback and others
    to provide Users with the latest marketing, advertising and promotional information including special events invitation by our Company
  • for improvement and developments of our products and services provided to our Users
    to comply with legal obligations a required by applicable Law

Information We Collect

We automatically collect and store certain types of information about your use of www.tdfurnituregroup.com, including information about your interaction with content and services available through the TD Furniture Group Website. We use “cookies” and obtain certain types of information when your web browser or device accesses our Website and other contents provided by TD Furniture Group on other platforms or Websites.

During the course of your use of our Website, we may collect personal data from you which includes but not limited to identity data such as your name, date of birth, billing and shipping address, phone numbers and email address. We may also require your bank account and payment details for payment transaction purposes for the products or services you have purchased from us. We will also capture your IP addresses, your login details, type of browser, time zone and location and other relevant technical data on the devices you use to access the Website.

The personal Information that you provide in connection with the use of the Website is protected in several ways. The access to your account profile is available through a login ID and password selected by you. We advise you to use a strong, alpha-numeric password and you should not divulge this information to anyone. You are solely responsible for protecting your login ID and password that are used to access our Website against unauthorised access. You acknowledge that if you lose control of your login ID and password, you may lose substantial control over your personal data and be potentially subject to legally binding actions taken on your behalf by an unauthorized user. If you feel that your access has been compromised for any reason, you should immediately renew your current password. You should also sign out once you have finished especially when you are accessing your account on a public or shared computer. Your personal information is encrypted with the latest security technology. At the moment, TD Furniture Group does not store your credit card or bank information on our registration or order form as we encourage our customers to pay directly to the Sellers.

We strive to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is fully secured. While we take into account the sensitivity of the personal information we collect, process and store, and the current state of technology to use these measures to protect your personal information, we cannot guarantee its absolute security. We hereby disclaim all liability for the security of your personal data, which may be compromised by unauthorized entry, use or disclosure, hardware or software failure and other factors beyond our control. We are committed to ensure that your privacy is protected when you visit and access our Website. We will not sell, rent or trade your personal data to third parties. We may disclose or share your personal data with our related organisations or business partners in connection with the above stipulated purposes. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with our services. We may also disclose or share your personal data with third parties who provide necessary services to us, such as our service providers providing services such as hosting and maintenance services, data analytics, messaging, marketing, and other professional services. In selected cases, we collect and use personal information to comply with laws. We ask that you do not disclose to us information that is deem sensitive such as political opinions, materials that are related to racial or ethnicity, religion or other beliefs, sexual orientated, membership in past organisations on or through our Website or otherwise. We do not knowingly collect or solicit personal data from those below the age of 18, or knowingly allow such persons to register an account with us. The Website is not intended for use by any persons under the age of 18 years old. We will retain your personal information (including personal information from closed accounts) for as long as is required to satisfy legal, regulatory, accounting or other business requirements or as we deem necessary and relevant to protect our interests and/or to fulfil the purposes outlined in this Privacy Policy (unless a longer retention period is required by law). Your personal information may or may not be encrypted while stored or archived by us.

Cookies

In order to improve our products and services, we may collect data by way of “cookies”. Cookies help us measure the number of visits, average time spent, page views and other statistics relating to your access to our Website. This information allows us to provide more user friendly services to our visitors and Users. Cookies enable you to use or access certain features on our Website including the shopping cart and check-out features. Please note that our cookies cannot be used to retrieve data from your hard drive, access your email address or any other data that can be traced to you personally.

Changes in this Privacy Policy

We reserve the right to update, revise, modify or amend this Privacy Policy at any time in the exercise at our sole discretion, with or without notice to our Users. You are strongly recommended to review this Privacy Policy from time to time. If you do not agree to the modifications or revisions to this Privacy Policy, you should discontinue from using the services on our Website. If you have any concerns about this policy or how we handle your personal data, please email us at tdfurnituregroup@gmail.com. We may review or change the details in this privacy policy from time to time. As such, we are not required to inform you of any changes or provide any notice.